By booking at La Peyrade, you accept our terms and conditions below.
Please note: in the case of a reservation by Internet, please go to the site through which you made the reservation for any cancellation or modification.
- BOOKING CONDITIONS
Each reservation must be guaranteed by a deposit and remains subject to receipt of this deposit within the time limit. Any reservation is considered as firm and definitive after receipt of the deposit and the sending of a confirmation email from us.
The payment of the stay is made on the spot by the customer on the day of departure.
- DEPOSIT
Deposits can be sent to us by cheque, credit card imprint, or bank transfer. These deposits are neither cashed (cheque) nor debited (credit card) before your stay.
- For a stay of one or 2 nights, the amount of the deposit is equal to the price of the first night.
- For a stay of 3 nights or more, the deposit is equal to 50% of the total price of the stay.
- For groups, the amount of the deposit is calculated according to the number of persons, rooms and the duration of the stay, these conditions will be specified to you by e-mail.
To cancel or modify your reservation, please contact us directly by mail (Hôtel La Peyrade , 52 rue Lapeyrade – 46160 CAJARC), by e-mail at (lapeyrade@orange.fr), or by phone (0033 5.65.10.42.03). You will then receive a written reply by email informing you of any penalty charges applicable according to the cancellation or modification conditions specified below.
- MODIFICATION OF RESERVATION DATE
Any change of reservation date is possible free of charge up to 5 days before the date of stay. However, we cannot guarantee room availability, therefore, in the event that a change of date is not possible, the client will have to accept the initial reservation or will be subject to the cancellation conditions in accordance with the following article (N°4) if they wish to cancel their reservation.
A change of date less than 5 days before the date of stay, will result in a flat-rate change fee of 75€.
- CANCELLATION OF RESERVATION
The cancellation period without any charge is 5 days before the arrival date.
After this period and in case of cancellation:
- the amount of one night will be debited, for a stay of one to two nights.
- the amount of the deposit (i.e. 50% of the stay) will be debited for a stay of 3 nights or more.
In case of no-show (no-show of the customer):
- the amount of one night will be debited, for a stay of 1 to 2 nights.
- the amount of the deposit (i.e. 50% of the stay) will be debited for a stay of 3 nights or more.
- the hotel will have the opportunity to re-let the room.
Please note: providing your credit card details is equivalent to authorizing the collection of the deposit or fixed costs due in the event of cancellation, change of date or shortened stay.
- SHORTENED STAY
In case of interruption of stay before the planned departure date, the value of one night will be charged in addition to the stay actually made.
- NON-REFUNDABLERESERVATION
In the case of a “non-refundable” reservation, the full amount of the stay is charged at the time of reservation. This stay is not modifiable, not cancellable and not exchangeable.
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